OUR STORY
Welcome to WOZOKE, where comfort meets companionship.
Driven by the shared love of raising dogs and cats, our founder have poured their authentic experiences into every design. We devoted to create a cozy place where dogs and humans can snuggle and weave memories together.
After-Sales Information for Wozoke Dog Beds
Dear Valued Customer,
Thank you for choosing our products! We are committed to providing you with excellent after-sales service to ensure that your shopping experience is pleasant and hassle-free. Below is important after-sales information:
1. 7 days no reason to return after receipt of goods.
We allow you to return the product within 7 days after purchase without any reason, you can try the product with peace of mind during this period. If for any reason you are not satisfied, please feel free to contact us and we will be happy to handle your return.
2. 30 days money-back guarantee.
We offers a full refund on all unopened and unused items within 30 days from purchase, excluding the shipping cost on the original purchase. Return shipping will be paid at the customer's expense. Refunds will be issued only after the item has been received and inspected to confirm it is unopened and unused.
3. 12-month product warranty service.
Your new Wozoke dog bed is covered by a 1-year Limited Warranty. For an entire 365 days after your purchase. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
Thank you for being a part of the Wozoke family! We appreciate your trust in us and are here to ensure you and your pet are happy.
Warm regards,
The Wozoke Team
Customer Service
【✉️support@wozoke.com 】- 24/7
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